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USAGE GUIDELINES 

• By utilizing the website www.glimera.com, users implicitly confirm their acknowledgment, understanding, and agreement to the Privacy Policy and Terms of Use outlined in this document.  
• Users are responsible for maintaining accurate and current personal information. Glimera cannot be held liable for transmitted user data.  
• Use of this website indicates user affirmation of legal age for all services, including purchases and payments. Users also bear legal accountability for all actions conducted on the website.  
• Users commit to deploying the website www.glimera.com solely for its designated purpose, utilizing the provided interface and tools appropriately, and refraining from unlawful or improper use.  
• Glimera retains the right to bar service usage or functionality, and to block or delete personal data with notice, due to non-compliance or user misconduct. If warranted, reporting illegal activities to authorities is also within our purview. 

PROFESSIONAL ADVICE 
All information on our website and any sort of communications, including phone, email, and others, serves the purpose of informing and clarifying customers for commercial ends. This information doesn't replace expert or medical advice when applicable. Phone or email communication is purely for advice and doubt clarification, not for assisted purchasing. Customers always conduct purchases through means offered on the website www.glimera.com. 
 
PRODUCT DETAILS 
The product visuals displayed on our website might not precisely mirror the delivered items. Product information originates from manufacturers or authoritative industry bodies, absolving us from associated responsibility. 
 
STOCK UNAVAILABILITY 
Temporary stock shortages result in orders being held until guaranteeing delivery. Affected customers receive notification via their registered email. Mixed orders with both immediately and non-immediately available products may be split. Our Customer Support will coordinate distinct deliveries in such instances. 
 
DISCOUNT CODES AND VOUCHERS 
Promotions and vouchers are periodically featured on the store www.glimera.com. They can also be occasionally distributed via email, SMS, or physical means. 
Coupon Usage Guidelines: 
One coupon per purchase. 
Coupon code entry in the shopping cart triggers explanatory messages. 
Access available coupons in your customer account. 
For inquiries, contact customer support. 
The store www.glimera.com retains the right to alter its promotional policy, without prior notice, at any time. 
 
TAX AND PRICING STRUCTURE 
Product prices on our website exclude VAT. Buyers outside the European Union are exempt from VAT. For shipping addresses in the EU VAT will be added at checkout. Shipping fees, based on product(s) and delivery area, may apply. Prices can shift without prior notice.  
 
PURCHASE AND SALE TERMS 
• Purchasing, delivery, payment, and return processes for orders via the www.glimera.com site are detailed in How to Order, Order Shipping, Payment Methods, Cancellations, Exchanges and Returns, and Terms and Conditions documents. 
• Glimera endeavors to uphold accurate, updated information on the website. This includes prices, features, payment methods, delivery options, designations, presentations, and more. Yet, momentary errors may arise: service condition shifts, typos, supplier price fluctuations, technical issues, or external factors beyond Glimera's control. 
• If such issues disrupt a user's order or pending orders, influencing aspects like final price, delivery terms, or payment conditions, Glimera will promptly contact the user via email or phone. Direct communication aims to explain changes and assess acceptance or rejection of the new terms. 
• Glimera encourages users to report identified flaws, suggestions, or critiques via info@glimera.com or other available website contact forms. Prompt, appropriate responses will be pursued. 
 
AGREEMENT TERMINATION 
Refusal to accept these Terms of Use results in discontinuation of Glimera website usage. Registered users can terminate participation and agreement acceptance by deleting their Personal Account, per the guidelines in the Privacy Policy. 
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Glimera
We work to be a reference in the provision of health care and well-being.
Monday to Friday from 9am to 6pm (GMT)
Av. Ivens, n 1-A 2610-268
2610-055 Alfragide